ARM Processor Wireless Connectivity Paths To Market And Platform Support Scope

Platform support criteria
Community Support Approach


 * Everybody using the platform “as is” will get support through the Community Support channels


 * “As is” means:
 * Everybody is using the same platform hardware and software
 * OMAP35x or AM/DM37x EVM with WL1271 LS Research module
 * Official TI software release from ti.com

Customization


 * Customers using different HW or SW will get support through partners. The community support channel requires a common HW and SW environment.
 * Partners can offer paid Professional Services in these cases
 * Mistral: [mailto:info@mistralsolutions.com info@mistralsolution.com] / www.mistralsolutions.com
 * LS Research: [mailto:sales@lsr.com sales@lsr.com] / www.lsr.com
 * Adeneo: [mailto:sales@adeneo-embedded.com sales@adeneo-embedded.com] / www.adeneo-embedded.com
 * Note that any support issues coming from a customers' target platform which cannot be replicated on the OMAP35x or AM/DM37x EVM will fall into "paid services"

Platform Partners page

Getting support on the platform: free vs. paid
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